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Legal

Privacy policy

Last updated: 28 September 2026

Sisters Garden Limited, trading as Hopothecary ("we"), is the controller of the personal information described here. Contact us at hello@hopothecary.co.uk with any questions.

What we collect and why

  • Orders: your name, delivery address, email and order details, to fulfil your order and meet our legal obligations. Payments are processed by our checkout provider Shopify; we don't see or store your full card details.
  • Messages: the details you send through our contact form, to reply to you.
  • Newsletter: your email address, to send you our newsletter with your consent. Unsubscribe at any time using the link in any email.
  • Affiliate applications: the details you give us, to assess your application and run the programme.

Who we share it with

Only with the service providers who help us run the shop, such as our e-commerce and checkout provider, website host, email provider and delivery couriers, and only as needed. These include Shopify (checkout and payments) and Netlify (website hosting). We never sell your information.

How long we keep it

Order records are kept for 6 years for tax and accounting purposes. Other information is kept only as long as we need it for the purpose above.

Your rights

You can ask to see, correct or delete your information, object to how we use it, or withdraw consent at any time. Contact us at hello@hopothecary.co.uk. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.